The pocket office for building trades
You're on site.Nivelo picks up.
Then Nivelo What Nivelo does next : creates the customer record, opens the job, fills in the quote, prepares the compliant invoice, tracks the payment
When you can't answer, Nivelo takes the call and works out how urgent it is. Then everything follows on with no retyping: the customer, the job, the quote accepted online, the invoice that follows Belgian law and the QR code payment. For every building trade.
- You keep your mobile number
- Every feature in every plan
- 14-day trial, no card needed
Where Nivelo is at
- Jobs, quotes and invoices: available
- Phone receptionist: line being prepared
Call forwarded from your mobile
Chauffage Lambert
Virtual assistant · in French
- Assistant : Chauffage Lambert, hello. I'm the company's virtual assistant. How can I help you?
- Caller : No heating since this morning, the boiler is showing an error.
- Assistant : I understand. Can you smell gas?
- Caller : No, nothing at all. Could you come tomorrow?
- Assistant : I can offer you tomorrow at 8 a.m. Does that suit you?
Summary for the tradesperson
UrgentGas heating breakdown
Appointment tomorrow at 8:00 · 4020 Liège
Customer record and job created
How it flows
From the call to the payment, with no retyping
What you used to scribble on a scrap of paper and retype at night now moves from one step to the next by itself. Each step picks up what the last one already knows.
- 01
Call
Nivelo answers, sorts out the urgency and notes the details.
Coming soon - 02
Customer
The record is created: name, address, language, private customer or managing agent.
- 03
Job
One file per request, with the visit in the schedule.
- 04
Quote accepted online
Sent from the job, accepted by the customer in one click.
- 05
Compliant invoice
Belgian VAT, legal notes, structured payment reference.
- 06
Paid by QR
The customer scans it with their banking app. You see what's still owed.
Everything stays level: nothing gets lost between two steps.
The problem
What costs you time and money
In a small building firm, the boss does everything: the job by day, the phone between two ladders, the paperwork at night.
Missed calls
On a roof or under a sink, you let it ring. The customer calls the next number.
27 of 35
tradespeople's Google Maps listings checked in Liège and Charleroi show a mobile number: the call rings in the boss's pocket.
Nivelo survey, October 2026 (small sample)
Evenings of paperwork
Quotes, invoices and reminders redone from memory, at night or on Sundays.
51%
of self-employed people work more than 55 hours a week.
SNI (Belgian self-employed union), September 2026
Invoices paid late
You wait, you don't dare chase, or you chase without knowing the rules.
21 days
average late payment between Belgian businesses.
Intrum, European Payment Report 2026
Rules that keep changing
The 6% VAT note, reverse charge, fossil-fuel boilers moved to 21%, mandatory e-invoicing.
2026
Peppol becomes mandatory between Belgian businesses, with fines from €1,500 to €5,000.
FPS Finance (einvoice.belgium.be), Royal Decree of 8 July 2025
Public figures, sources given. None of them comes from Nivelo customers: Nivelo is just starting.
The modules
Eight tools, one subscription
Every feature is in every plan. Only the receptionist minutes change.
- Coming soon
AI receptionist
She answers when you can't, spots the emergency, books the slot and sends you the summary.
- Available
Jobs
The file that links the call, the customer, the appointments, the quotes and the payments.
- Available
Compliant quotes and invoices
A quote in two minutes on your phone, accepted online, then the invoice with no retyping.
- Available
Schedule and route
Who goes where, in what order, with how much driving: each team member has their own colour.
- Available
Signed job sheet
The work done, the parts fitted and the hours, signed with a finger by the customer on your phone.
- Available
Tools for each trade
The back-of-the-envelope sums, done right: quantities, cable sizes, slopes, outputs, VAT.
- Available
Messages to customers, in their language
Confirmation, reminder the day before, "I'm on my way", quote, invoice, payment reminder, review request.
- Available
Export for the accountant
The month's sales, split by VAT rate, in a file your accountant can use as it is.
Trust
An honest AI, clear rules
Your customers stay your customers. The receptionist follows strict rules that nobody can get round on the phone.
Announced from the first sentence
She says she's a virtual assistant. You can change the wording, not remove it.
No diagnosis, no firm price
She offers slots and can quote your call-out fee, nothing more.
Safety first
Gas, CO: safety advice, referral to 112 and an instant alert. No appointment while there's danger.
No audio recording
Nothing is recorded by default. The transcript is announced, and the caller can refuse it.
Data in the European Union
The app and its database are hosted in Paris.
Your data stays yours
Each business only sees its own calls, customers, jobs and invoices.
Find out more
Explore Nivelo in detail
- FeaturesA guided tour of the app, your trade, a typical day, the receptionist, Belgian compliance and what works today.
- PricingThree plans with every feature, the time-saved calculation and getting started in three steps.
- Frequently asked questionsStraight answers on your number, VAT, Peppol, your data and the AI.
Less phone, less paperwork
Create your account, confirm your listing and make your first quote today. You keep your number.