ModuleAvailable
Messages to customers, in their language
Confirmation, reminder the day before, “I'm on my way”, quote, invoice, payment reminder: the right message, in the customer's language.
- In English, French, Dutch or German
- By text, WhatsApp or e-mail, from your phone
Module
What it changes
- 1
Four languages
French, Dutch, English or German: the language on the customer record is picked automatically.
- 2
From your phone
Text, WhatsApp or email, already written: you read it over and send it.
- 3
Automatic, if you like
Reminder the day before, quote follow-up, first payment reminder: Nivelo can send them itself, once each.
Frequently asked questions
Your questions
How do messages to customers go out?
From your phone, by text, WhatsApp or e-mail: Nivelo prepares the text in the customer's language (confirmation, reminder the day before, "I'm on my way", quote, invoice, payment reminder, review request) and you send it in one tap. The customer sees your number, not a robot's.
Do reminders follow the law?
Yes. For a private customer, the first reminder is free and the compensation is capped, as Book XIX of the Code of Economic Law requires. For a business, the Law of 2 August 2002 provides for late payment interest and a flat €40 compensation. Nivelo prepares the right message, with the right amount.
Trades
For your trade
The typical emergency, the questions and the sums change from one trade to the next.
The other modules
- AI receptionistShe answers when you can't, spots the emergency, books the slot and sends you the summary.
- JobsThe file that links the call, the customer, the appointments, the quotes and the payments.
- Compliant quotes and invoicesA quote in two minutes on your phone, accepted online, then the invoice with no retyping.
- Schedule and routeWho goes where, in what order, with how much driving: each team member has their own colour.
- Signed job sheetThe work done, the parts fitted and the hours, signed with a finger by the customer on your phone.
- Tools for each tradeThe back-of-the-envelope sums, done right: quantities, cable sizes, slopes, outputs, VAT.
- Export for the accountantThe month's sales, split by VAT rate, in a file your accountant can use as it is.
Less phone, less paperwork
Create your account, confirm your listing and make your first quote today. You keep your number.